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Retail Assistant (NU SENTRAL)
RM 2,000 - RM 2,499 / month
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Responsibilities: • Conduct product demonstrations, sales, and services at outlets while adhering to guidelines and procedures. • Engage customers, drive sales, and maintain high retail outlet standards. • Professionally handle customer inquiries using modern tools and maintain excellent service. • Ensure exceptional customer service, resolve complaints efficiently, and aim for high Net Promoter Scores (NPS). • Participate in special events, execute improvement initiatives, and provide feedback for e enhancements. • Maintain accurate transactions and meet KPIs for customer trust and satisfaction. Requirements: • Minimum education: SPM or equivalent. • Preferably two years of experience in Telco or retail industries, with exposure to product demonstrations. • Customer-focused, sales-driven, tech-savvy, and proficient in communication. • Excellent English skills; Mandarin proficiency is advantageous. • Positive, collaborative, creative, self-starting, and capable of performing well under pressure with leadership qualities.