SHOP SUPERVISOR

RESPONSIBILITIES: Hiring, training, supervising, and evaluating employees. Preparing employee work schedules. Addressing employee disputes, questions and concerns. Ensuring all staff adhere to safety standards, company policies, and procedures. Managing and accounting for all money-handling procedures. Ordering, recording and managing inventory. Ensuring the shop is adequately stocked, clean and visually appealing. Motivating employees to reach sales goals and provide excellent customer service. Handling customer complaints. REQUIREMENTS: High school diploma/GED required. Degree in business administration or a related field preferred. Previous experience in a management or retail position. Strong leadership and management skills. Excellent communication skills, both verbal and written. Good interpersonal and conflict resolution skills. Basic knowledge of accounting. Strong customer focus and decision -making skills.