QMS/ DC OFFICER

JOB AND RESPONSIBILITIES: System compliance, Procedures, Work Instruction, Forms: i) Monitor and ensure ongoing company system compliance to applicable standards, and requirements. ii) Develop, review, and update the organization's quality policies, procedures, and documentation related to document control to align with requirements and industry best practices. iii) Ensure that related documents are accessible, up to date, and effectively communicated to relevant staff. Audit & Management Review Meeting: i) Coordinate internal audits within define interval to assess compliance with established quality standards & identify areas for improvement. ii) Prepare for and participate in external audits, ensuring compliance with all applicable laws, regulations, accreditations. iii) Facilitate management review meeting with the management within define interval. Customer complaint handling: i) Coordinate incident reporting, investigation, and resolution processes to ensure proper rectification been made. ii) Ensure record is communicated and record is updated. Non-conformance: i) Coordinate reporting, investigation and resolution processed to ensure proper rectification been made. ii) Ensure record is communicated and record is updated. Data Analysis and Reporting: i) Analyze quality-related data to identify trends, patterns, and areas for improvement. ii) Prepare weekly, monthly reports or presentation on required scope for superior or management. Process Improvement: Collaborate with departments to identify process improvements and efficiency enhancements in quality related activities. Training and Education: i) Coordinate and deliver training programs on quality management principles and practices to educate staff and enhance awareness of quality objectives and procedures. Qualification: • Minimum with Diploma qualification in Science or related field. • In-dept understanding of industry regulations, standards and company policies. • Great team player with the ability to work with minimal supervision. • Basic knowledge in MS tools (Word, Excel, Power Point). • Written, communication reporting skills as well as analytical problem-solving skills.