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Customer Service Executive

Salary undisclosed

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- Handle all inbound contacts received and outbound contacts made via chats whatsapp, emails,and calls. -To resolve product or service problems by clarifying and understanding the customer's complaints, determining the cause of the problem, selecting and explaining the best solution to solve the problem. - Receiving order from retail outlet, follow up pending document with client and customers. - To follow up customers payment -To call customer for payment based on aging assigned - To complete any other tasks assigned by the management from time to time.