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Manage the front-of-the-house operations and ensuring the overall customer experience is a positive one, includes greeting customers upon arrival, managing reservations, and assigning tables to guests. In addition to managing the seating arrangements, oversees the waitstaff and ensures that they are providing excellent service to guests. Must be knowledgeable about food and beverage service and have excellent communication skills. Responsible for handle customer complaints and resolve any issues that may arise during service.