Strategic Platform Compliance - Listing & Content, MY Marketplace
Salary undisclosed
Checking job availability...
Original
Simplified
Job Description
- Liaise with the Government Relation, Legal team to detect, manage, and control the prohibited listings
- Respond to the emergency case such as government escalation, social media breaches
- Address inquiries and requests from the internal teams related to policies and prohibited listings - Revise and amend the materials and publications of Shopee Policy, SOP, SEH Article.
- Conduct market research on Government acts and policies to identify stakeholders’ needs and market gaps.
- Undertake project work as required; undertaking any initiatives identified based on business needs
- Work with the Customer Support teams and Business Development teams to handle listing inquiries and troubleshoot of listing-related issues
- Monitoring the platform to ensure the quality and the legitimacy of the listings, particularly in relation to tackling Prohibited Listings on the platform.
- Proactive, resourceful, result-oriented and capable to work tentatively as individual or even team members under a fast paced environment.
- Strong communication skills in English, Malay and Mandarin, in both verbal and written forms.
- Working experience in the eCommerce industry or working with government bodies/agencies would be preferred
- Strong logical thinking and problem-solving skills at all times
- Able to think ahead
- Strong negotiation and relationship building skills.
- Good team player, positive attitude and eager to learn
- Advanced Microsoft Excel skills and proficiency in SQL are a plus
About Shopee
Size | More than 5000 |
Industry | Broadline Retail |
Location | Singapore |
Founded | 5 February 2015 |