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Reservation and Ticketing Officer

RM 1,800 - RM 2,500 / month

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  • Booking Reservations: Making reservations for flights, hotels, and other travel services using computer reservation systems (CRS) or Global Distribution Systems (GDS).
  • Customer Service: Assisting customers with their travel needs, answering inquiries, and resolving any issues related to reservations.
  • Ticket Issuance: Issuing electronic and paper tickets, and processing ticket changes and cancellations.
  • Payment Processing: Handling payments and refunds for travel bookings.
  • Documentation: Ensuring all travel documents are accurate and complete.
  • Promoting Services: Sometimes involved in marketing travel packages and promotions.

Job Type: Full-time

Pay: RM1,800.00 - RM2,500.00 per month

Benefits:

  • Cell phone reimbursement
  • Maternity leave
  • Opportunities for promotion
  • Professional development

Schedule:

  • Fixed shift
  • Monday to Friday
  • Weekend jobs

Supplemental Pay:

  • Attendance bonus
  • Overtime pay
  • Performance bonus
  • Yearly bonus

Work Location: In person

Expected Start Date: 03/01/2025