Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...
R

Customer Service Bahasa and English Speaker

RM 1,800 - RM 2,100 / month
Checking job availability...
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Job Summary:

We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving complaints, and providing exceptional support to ensure customer satisfaction. This role requires excellent communication skills, problem-solving abilities, and a customer-first mindset.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, chat, or in person.
  • Provide accurate information about products/services, policies, and company offerings.
  • Resolve customer complaints and escalate issues when necessary.
  • Process orders, returns, refunds, and exchanges efficiently.
  • Maintain customer records and update CRM systems with accurate information.
  • Follow up with customers to ensure their issues are resolved satisfactorily.
  • Assist with troubleshooting technical problems or service-related issues.
  • Collaborate with internal teams (sales, technical support, etc.) to improve customer experience.
  • Meet performance targets for response times, customer satisfaction, and resolution rates.
  • Stay up to date with company policies, promotions, and product/service updates.

Requirements:

  • High school diploma or equivalent; a bachelor’s degree is a plus.
  • Previous experience in customer service or a related role preferred.
  • Strong verbal and written communication skills.
  • Ability to multitask, prioritize, and work in a fast-paced environment.
  • Proficiency in using customer support software, CRM systems, and Microsoft Office.
  • Empathy, patience, and problem-solving skills.
  • Ability to work flexible hours, including evenings, weekends, or holidays if required.

Preferred Skills:

  • Experience in a call center or remote customer support environment.
  • Familiarity with ticketing systems (Zendesk, Freshdesk, etc.).
  • Knowledge of industry-specific customer service best practices.

Job Type: Full-time

Pay: RM1,800.00 - RM2,100.00 per month

Application Question(s):

  • Salary is fixed, not negotiable, salary is RM2100 + RM 600 shift allowance +RM 400 KPI, are you okay with it?
  • The role is urgent, the joining dates are 5th & 17th March 2025, which date can you join?
  • Can you speak, read and write Bahasa Malaya & English language?
  • You will be sent an Assessment, can you complete it within 24 hrs?
  • Rotational Shift are you okay with it?