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Call Centre Agent

Salary undisclosed

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To stay informed about our banking products and services, enabling you to guide customers effectively in choosing the right solutions for their financial goals. To efficiently and effectively resolve customer issues, ensuring their satisfaction and retention. To accurately record customer interactions and transactions while maintaining confidentiality and data security. To adhere to all banking regulations and policies to ensure the integrity and security of customer accounts and transactions. To work collaboratively with team members to achieve customer service goals and provide seamless support