OPERATION EXECUTIVE

Sales Process Management: Oversee and streamline sales operations processes, ensuring timely execution of orders, stock management, and inventory control. Coordinate with retail teams to ensure all sales transactions are processed accurately and efficiently. Data Analysis and Reporting: Monitor and analyze sales performance and trends to identify opportunities for improvement. Prepare regular reports on sales activities, performance metrics, and KPIs to support decision-making and management reviews. Inventory and Stock Management: Work closely with inventory management teams to ensure adequate stock levels, minimizing stockouts and overstock situations. Assist with product ordering, inventory audits, and stock replenishment schedules. Coordination and Communication: Act as a liaison between the sales team, store management, and other departments (e.g., marketing, logistics) to ensure smooth execution of sales activities. Collaborate with the customer service team to resolve any sales-related issues promptly. Customer Relationship Management: Support customer-facing teams by providing product knowledge, pricing, and promotional details to enhance the customer experience. Assist in maintaining customer satisfaction through effective issue resolution and follow-up. Sales Forecasting and Budgeting: Assist in preparing sales forecasts and annual budgets in collaboration with the sales and finance teams. Track sales goals and objectives, helping to drive strategies that achieve sales targets. Training and Support: Provide training and support to retail staff on sales processes, systems, and tools to improve overall performance. Monitor the implementation of new sales initiatives, ensuring retail teams are aligned with company strategies.