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Join our team and work in a modern, comfortable showroom with a friendly and supportive environment. Enjoy a rewarding career with attractive commissions and great earning potential!
Customer Engagement:
- Greet customers promptly and warmly as they enter the store.
- Understand customer requirements, preferences, and budget to provide personalized recommendations.
- Build strong customer relationships to foster repeat business.
Sales and Product Knowledge:
- Demonstrate in-depth knowledge of the store’s furniture range, including materials, features, benefits, and pricing.
- Educate customers about product care, warranties, and delivery options.
- Upsell and cross-sell complementary products such as mattresses, bedframes, sofas, or dining sets.
Store Maintenance and Decoration:
- Ensure the store is clean, organized, and visually appealing at all times.
- Maintain accurate product displays and ensure proper tagging of prices and promotions.
- Assist in decorating the showroom for festive events and special promotions to create a welcoming and attractive shopping environment.
Order Processing:
- Assist Bill Processing Department with placing orders, processing payments, and arranging deliveries.
- Handle any post-sale inquiries or complaints professionally and efficiently.
- Answer incoming company phone calls and respond to customer inquiries via WhatsApp promptly and professionally.
Qualifications & Requirements:
- Minimum 1-2 years of experience in sales or customer service (preferably in retail or furniture).
- If no prior experience, a passion for sales and customer service is essential.
- Good knowledge of basic computer systems and messaging tools like WhatsApp.
- Ability to achieve sales targets and handle multiple customer inquiries.
- Friendly and approachable demeanor with good interpersonal skills.