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Marketplace & Ecommerce Manager

RM 6,000 - RM 10,000 / month

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Industry : Retail

About the Role

We’re looking for a strategic and hands-on Marketplace & E-Commerce Manager to drive sales and growth on Shopee, Lazada, Zalora, and our website. If you have experience in e-commerce, love analyzing sales data, and know how to optimize marketplace performance, this role is for you!

Your mission? Increase revenue, optimize operations, and create a seamless shopping experience for customers while leading a high-performing team.

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What You’ll Do

1) Grow Sales & Optimize Performance

  • Plan and execute sales strategies to boost revenue across Shopee, Lazada, and our website.
  • Optimize store rankings, pricing, and promotions to maximize conversions.
  • Track sales performance, analyze trends, and make data-driven decisions to stay ahead.

2) Manage Marketplace Operations

  • Ensure product listings are SEO-friendly, well-written, and visually appealing.
  • Work with inventory and logistics teams to prevent stock shortages and late deliveries.
  • Coordinate with the marketing and livestream team to drive traffic to our stores.
  • Be Hands-on with the livestream team to do anything needed to hit Sales KPI

3) Lead & Collaborate with Teams

  • Lead and mentor the marketplace team, ensuring smooth execution and team growth.
  • Work closely with marketing, customer service, and warehouse teams to streamline processes.
  • Collaborate with the Livestream & KOL teams to boost engagement and sales.

4) Negotiate & Build Strong Marketplace Relationships

  • Work with Shopee & Lazada account managers to secure better deals, promotions, and visibility.
  • Ensure our brand gets prime positioning during major campaigns (11.11, 12.12, Raya sales, etc.).
  • Explore new marketplace opportunities, including TikTok Shop and niche platforms.

5) Track & Report Performance

  • Monitor and report on sales, ad spend, and customer behavior.
  • Use data to improve product positioning, pricing, and marketing strategies.
  • Provide weekly and monthly updates to ensure we’re on track for growth.

What We’re Looking For

  • 3-5 years of experience in marketplace operations (Shopee, Lazada, or similar platforms).
  • Proven track record of growing sales and optimizing store performance.
  • Strong analytical skills – you love working with data and making smart decisions.
  • Excellent negotiation skills – able to work with marketplace account managers to get the best deals.
  • Leadership experience – comfortable managing a team and driving results.
  • Good communication & teamwork – able to work across different departments smoothly.
  • Highly organized – able to manage multiple projects without missing deadlines.

What You’ll Get

  • Competitive salary + performance incentives based on sales growth.
  • Fast-paced, high-growth environment with room for career advancement.
  • Hands-on experience in e-commerce strategy & operations with a leading brand.
  • Opportunities to innovate and make a direct impact on our success.

Job Type: Full-time

Pay: RM6,000.00 - RM10,000.00 per month

Benefits:

  • Professional development

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Commission pay

Work Location: In person