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Mandarin-English Speaking Customer Service Associate for Airline Industry @ PJ

RM 3,500 - RM 4,000 / month

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Requirements:

· Applicants with no prior experience in customer service or fresh graduates are encouraged to apply !!!

· Proficient in Mandarin and English (Read, Speak and Type) is a must

· Proficient to communicate in Cantonese would be an added advantage.

· Have no issue with working in a 24hrs rotational shift basis, 9 hours per day including of 1 hour break time.

· Willing to work 5 days a week with 2 rotational off day, including Public Holiday and weekends.

· Candidate are willing to work based in Petaling Jaya.

· Able to join on the following date: 25 March 2025

Responsibilities:

· Handle all inbound calls, email or livechat in regarding to customers’ general inquiries.

· Ready to assist customers to solve their problems and issues on time.

· Handle customers with professional manner to maintain customer’s satisfaction

· Work in a team to achieve targeted KPI.

Benefits:

· Monthly Salary: RM 3500 basic + up to RM 200 Night Shift Allowance + up to RM 300 KPI Allowance

· 12 Days Annual leaves + 14 Days Medical leaves + EPF + SOCSO

· Career advancement (internal promotion)

· 1 month paid training is provided

Job Type: Full-time

Pay: RM3,500.00 - RM4,000.00 per month

Benefits:

  • Professional development

Schedule:

  • Rotational shift

Language:

  • Mandarin (Preferred)
  • English (Preferred)
  • Cantonese (Preferred)

Work Location: In person

Expected Start Date: 03/25/2025