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Customer Service | Mandarin | up to 4k | Fresh Grads | Nearby Public Transport

  • Full Time, onsite
  • Trinity Workforce Solution (M) Sdn Bhd
  • Petaling Jaya, Malaysia
RM 3,500 - RM 4,500 / month

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Hiring for a well know BPO Industry (Open for Fresh Graduate)

Working type : Contract 24 months

Working hours : 24/7 Rotation Shift

Location : Ara Damansara (Nearby LRT)

Salary : Between RM3,000 - RM5,000 (Basen on experience level) + KPI + Shift allowance

Responsibilities:

  • Handling all inbound calls pertaining to customer general enquiries, complaints, comments,
  • feedbacks and other raising issue related to the company's products.
  • To exceed customers expectation in terms of customer service & accurate information.
  • Work in a team to achieve the required KPI elements and SLA.
  • We are seeking candidates proficient in Mandarin to better serve our Mandarin-speaking customers

Requirements:

  • Candidate must possess at least a SPM.
  • Required language(s): Mandarin/Cantonese and English
  • Minimum 1 year of working experience in the service industry will be an added advantage for this position.
  • Fresh graduates who are interested to start their career in a call center are also encouraged to apply – Full Training Provided
  • Applicant must be willing to work on rotational shifts and off day
  • Each shift consists of 9 working hours and inclusive of 1 hour lunch for rest.

Job Types: Full-time, Contract
Contract length: 24 months

Pay: RM3,500.00 - RM4,500.00 per month

Benefits:

  • Professional development

Schedule:

  • Monday to Friday
  • Rotational shift
  • Weekend jobs

Supplemental Pay:

  • Commission pay
  • Overtime pay
  • Performance bonus

Application Question(s):

  • If you are hired for this job able to join on Feb intake or March Intake ?

Education:

  • STM/STPM (Required)

Experience:

  • Customer service: 1 year (Preferred)

Language:

  • Mandarin (Required)
  • Cantonese (Required)
  • English (Required)

Willingness to travel:

  • 100% (Required)

Work Location: In person

Expected Start Date: 03/25/2025