HOUSEKEEPING SUPERVISOR

• Manage, train, and motivate housekeeping staff, ensuring tasks are completed on time and to a high standard.
• Assign duties, inspect work, and ensure staff are adhering to company policies and safety procedures.
• Provide guidance and support to housekeeping staff in executing their daily responsibilities.
• Ensure all rooms, public areas, and facilities are cleaned and maintained to the highest standard of cleanliness.
• Conduct regular inspections of guest rooms, corridors, lobbies, and other areas to ensure they meet cleanliness standards.
• Maintain inventory of cleaning supplies, linens, and equipment, ensuring that stock levels are sufficient.
• Order cleaning materials and supplies as necessary, ensuring cost control and minimizing waste.
• Provide ongoing training to housekeeping staff on cleaning procedures, safety standards, and customer service skills.
• Promote teamwork and encourage staff to maintain high levels of performance and productivity.
• Handle guest requests, complaints, and concerns regarding housekeeping services in a professional and timely manner.
• Ensure rooms are prepared and ready for guest arrival, and address any special guest requests for housekeeping.
• Ensure that housekeeping operations comply with health, safety, and environmental standards.
• Oversee proper handling, cleaning, and disposal of hazardous materials and chemicals.
• Communicate with front desk, maintenance, and other departments to coordinate room availability, guest requests, and special needs.
• Work with management to ensure effective communication between housekeeping and other hotel departments.
• Monitor and assess the performance of housekeeping staff, providing feedback and conducting performance reviews.
• Prepare and submit daily, weekly, or monthly reports on housekeeping activities, inventory usage, and other operational matters.

Job Type: Permanent

Pay: RM2,200.00 - RM2,500.00 per month

Benefits:

• Health insurance
• Maternity leave
• Meal provided

Schedule:

• Day shift

Supplemental Pay:

• Overtime pay
• Yearly bonus

Work Location: In person