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Order Processing Coordinator

RM 1,700 - RM 2,500 / month

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About Us:

Era Bumi Sains Sdn Bhd is a leading provider of scientific and laboratory solutions, catering to industries such as food manufacturing, pharmaceuticals, research institutions, and government agencies. Our product portfolio includes food safety diagnostics, microbiology laboratory automation, culture media, sterile sampling solutions, bioaerosol air monitoring, laboratory plasticware and equipment, advanced microscopy solutions, high-performance filtration systems, supply chain monitoring solutions, and food-grade sanitization solutions.

With a commitment to innovation, quality, and customer satisfaction, we are looking for a dedicated Order Processing Coordinator to join our growing team.

Job Responsibilities:

  • Process and manage customer orders accurately and efficiently.
  • Coordinate with sales, warehouse, and logistics teams to ensure timely order fulfillment.
  • Monitor inventory levels and liaise with suppliers for stock replenishment.
  • Generate and verify order-related documents such as invoices, delivery orders, and purchase orders.
  • Handle customer inquiries regarding order status, product availability, and delivery schedules.
  • Maintain accurate records of all transactions and updates in the SQL accounting system.
  • Follow up on outstanding customer payments and ensure timely collection.
  • Assist in resolving order discrepancies, returns, or complaints promptly.
  • Ensure compliance with company policies and standard operating procedures

Requirements:

Diploma/Degree in Business Administration, Supply Chain, or a related field.
Prior experience in order processing, logistics, or sales coordination is an advantage.
Strong organizational skills with attention to detail.
Proficiency in Microsoft Office (Excel, Word, Outlook) and SQL accounting system.
Good communication skills in English and Bahasa Malaysia (Mandarin is a plus).
Ability to work in a fast-paced environment and manage multiple tasks efficiently.

Why Join Us?

Be part of a growing company in the scientific and laboratory solutions industry
Competitive salary & benefits package
Career growth opportunities
Supportive and collaborative work environment
Training and development programs

If you are interested in this opportunity, please send your resume to [email protected] with the subject "Application for Order Processing Coordinator".

Application Deadline: 21 February 2025

We look forward to welcoming you to our team!

Job Type: Full-time

Pay: RM1,700.00 - RM2,500.00 per month

Benefits:

  • Maternity leave
  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Attendance bonus
  • Commission pay
  • Performance bonus
  • Yearly bonus

Education:

  • Diploma/Advanced Diploma (Required)

Experience:

  • order processing: 1 year (Required)

Work Location: In person

Application Deadline: 02/21/2025
Expected Start Date: 03/01/2025