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Retail Supervisor / Assistant
RM 1,800 - RM 2,800 / month
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Company Name: Yin Era Enterprise Sdn Bhd (OKADA Station)
Industry: Office Supply & Stationery
Vacancy Location 1 : Temiang Seremban
Vacancy Location 2 : Taman Tuanku Jaafar, Seremban.
Full job description
- Take a lead role in customer service and product display.
- Play an integral part in contributing to outlet's sales achievement, sales growth and quality customer service.
- Assist in all aspects of the outlet; display, merchandising and cleanliness.
- Build and maintain good rapport with customers.
- Handle cash transactions between customers and retail stores.
- Assist in the opening and closing of a retail location.
- Help stock shelves in the proximity.
- Complete, process and maintain applicable paperwork and records. Must be good in handling documentation process.
- Responsible to monitor store activities, keep track of sales performance and manage the daily operations of the stores, including the team members.
- Responsible to deal with customers' inquiries and complaints. Provide assistance to subordinates when needed.
- Monitor subordinates’ performances to ensure they are aligned with the company’s standard.
- Responsible to manage and create work schedule for the staffs to ensure sufficient manpower arrangement.
- Be critical in finding a solution to solve any problems or in any ad-hoc situations.
- Liaise with other departments for work-related matters.
- Responsible to report to the management regarding any issues related to the store, staffs and etc.
- Conduct training to new or existing members to ensure compliance with the company’s procedure.
- Responsible to provide continuous effective training to retain retail talents with a vast experience.
Job Types: Full-time, Permanent
Pay: RM1,800.00 - RM2,800.00 per month
Schedule:
- Day shift
Supplemental Pay:
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus
Work Location: In person