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Retail Supervisor / Assistant

RM 1,800 - RM 2,800 / month

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Company Name: Yin Era Enterprise Sdn Bhd (OKADA Station)

Industry: Office Supply & Stationery

Vacancy Location 1 : Temiang Seremban

Vacancy Location 2 : Taman Tuanku Jaafar, Seremban.

Full job description

  • Take a lead role in customer service and product display.
  • Play an integral part in contributing to outlet's sales achievement, sales growth and quality customer service.
  • Assist in all aspects of the outlet; display, merchandising and cleanliness.
  • Build and maintain good rapport with customers.
  • Handle cash transactions between customers and retail stores.
  • Assist in the opening and closing of a retail location.
  • Help stock shelves in the proximity.
  • Complete, process and maintain applicable paperwork and records. Must be good in handling documentation process.
  • Responsible to monitor store activities, keep track of sales performance and manage the daily operations of the stores, including the team members.
  • Responsible to deal with customers' inquiries and complaints. Provide assistance to subordinates when needed.
  • Monitor subordinates’ performances to ensure they are aligned with the company’s standard.
  • Responsible to manage and create work schedule for the staffs to ensure sufficient manpower arrangement.
  • Be critical in finding a solution to solve any problems or in any ad-hoc situations.
  • Liaise with other departments for work-related matters.
  • Responsible to report to the management regarding any issues related to the store, staffs and etc.
  • Conduct training to new or existing members to ensure compliance with the company’s procedure.
  • Responsible to provide continuous effective training to retain retail talents with a vast experience.

Job Types: Full-time, Permanent

Pay: RM1,800.00 - RM2,800.00 per month

Schedule:

  • Day shift

Supplemental Pay:

  • Commission pay
  • Overtime pay
  • Performance bonus
  • Yearly bonus

Work Location: In person