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Content Moderator-Vietnamese Speaker
RM 2,283 - RM 4,455 / month
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Job Summary:
We are seeking a Vietnamese-speaking Content Moderator to review, assess, and moderate user-generated content to ensure it aligns with company policies and community guidelines. The ideal candidate will have a keen eye for detail, cultural awareness, and the ability to handle sensitive content with discretion and professionalism.
Key Responsibilities:
- Review and moderate content (text, images, videos) in Vietnamese to ensure compliance with platform policies.
- Identify and remove inappropriate, harmful, or illegal content based on company guidelines.
- Respond to user reports and escalate complex cases when necessary.
- Stay updated on Vietnamese cultural trends and language nuances to make informed moderation decisions.
- Maintain accurate records of moderation actions and flagged content.
- Work closely with internal teams to improve moderation workflows and policies.
- Ensure compliance with legal and ethical content moderation standards.
Requirements:
- Fluent in Vietnamese (speaking, reading, and writing).
- Proficiency in English for internal communication.
- Prior experience in content moderation, customer support, or a similar role is a plus.
- Strong understanding of social media trends, internet culture, and online safety regulations.
- Ability to handle sensitive or explicit content with professionalism.
- Proficiency in content moderation tools and platforms.
- Strong problem-solving and analytical skills.
Preferred Skills:
- Experience working in a fast-paced, high-volume environment.
- Familiarity with content moderation laws and ethical considerations.
- Ability to work flexible shifts, including weekends or holidays if required.
Job Type: Full-time
Pay: RM2,283.42 - RM4,455.62 per month