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Customer Service Administrator

RM 1,900 - RM 2,200 / month

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  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Keep records of customer interactions, process customer accounts, and file documents
  • Provide accurate, valid, and complete information by using the right methods/tools
  • Identify and assess customers’ needs to achieve satisfaction
  • Troubleshooting common issues with a product or service
  • Proven customer support experience or experience as a Client Service Representative
  • Must possess at least SPM, Diploma, Bachelor's Degree, Post Graduate Diploma
  • Excellent verbal and written communication skills
  • Proficient in Microsoft Office
  • Customer orientation and ability to adapt/respond to different types of characters
  • Must be organized and detailed oriented
  • Ability to multi-task, prioritize, and manage time effectively
  • Able to talk in Mandarin (Liaise with China Customer)
  • Basic Salary RM1,900-RM2,200 + Other Allowances + SOCSO, EPF & EIS
  • 6 working days (Monday - Saturday: 9:00 am – 6:00 pm)