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Customer Service Administrator
RM 1,900 - RM 2,200 / month
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- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Keep records of customer interactions, process customer accounts, and file documents
- Provide accurate, valid, and complete information by using the right methods/tools
- Identify and assess customers’ needs to achieve satisfaction
- Troubleshooting common issues with a product or service
- Proven customer support experience or experience as a Client Service Representative
- Must possess at least SPM, Diploma, Bachelor's Degree, Post Graduate Diploma
- Excellent verbal and written communication skills
- Proficient in Microsoft Office
- Customer orientation and ability to adapt/respond to different types of characters
- Must be organized and detailed oriented
- Ability to multi-task, prioritize, and manage time effectively
- Able to talk in Mandarin (Liaise with China Customer)
- Basic Salary RM1,900-RM2,200 + Other Allowances + SOCSO, EPF & EIS
- 6 working days (Monday - Saturday: 9:00 am – 6:00 pm)