
Customer Service Executive || Fresh Graduate
RM 2,000 - RM 3,000 / month
Checking job availability...
Original
Simplified
Skillset Recruitment Agency Sdn Bhd is the one stop recruitment provider for executive and non-executive employees across Malaysia. Actively recruiting the right fit talent that can fulfill our client needs. For this position, you will be working under one of our clients, a BPO company based in Ara Damansara, Petaling Jaya (15 mins walking distance to LRT).
Basic Salary:* RM 2,000 – RM 2,500 (Depends on project)*
Benefits:
- KPI allowance up to RM500
- Night shift allowance up to RM400
- Overtime pay
- Training Provided
- EPF & SOCSO
Working Days/Hours: 5 days work, 2 days off, rotational shift
JOB REQUIREMENTS:
- Minimum SPM in any field (passed with certificate).
- At least 6 months experience in customer service industry.
- Good communication and written skills in English and Bahasa Malaysia.
- Able to start immediately.
JOB DESCRIPTION:
- Attend and resolve customer/client questions or complaints via phone call, email, or live chat.
- Regularly contacting customers to ensure their experience with a product or service is satisfactory.
- Direct calls from customers to the appropriate department when necessary.
- Ensure a positive attitude towards customers at all times.
- Possess a strong understanding of the company's products.
- Keep records of customer interactions.
Job Types: Contract, Fresh graduate
Contract length: 24 months
Pay: RM2,000.00 - RM3,000.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Schedule:
- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Night shift
- Rotational shift
Supplemental Pay:
- Attendance bonus
- Overtime pay
- Performance bonus
- Yearly bonus
Education:
- STM/STPM (Required)
Language:
- English (Required)
Work Location: In person
Expected Start Date: 02/19/2025