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Information Technology Intern

Salary undisclosed

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Bintara Solutions Sdn Bhd is seeking a proactive and tech-savvy Information Technology - Technical Solutions Intern to join our team. This internship offers a fantastic opportunity to gain hands-on experience in providing technical solutions and support to clients. The ideal candidate will assist in various technical tasks, including troubleshooting, solution implementation, and system maintenance.

Key Responsibilities:

  • Technical Support: Assist in providing technical support to clients, troubleshooting hardware and software issues, and ensuring the smooth operation of IT systems.
  • Solution Implementation: Support the implementation of IT solutions tailored to client needs, including setup, configuration, and integration of systems.
  • System Maintenance: Help in the maintenance and monitoring of client systems to ensure optimal performance and security.
  • Documentation: Assist in creating and maintaining documentation for technical procedures, configurations, and client support activities.
  • Client Interaction: Communicate with clients to understand their technical needs and provide appropriate solutions and support.
  • Project Assistance: Contribute to various IT projects, ensuring tasks are completed on time and meet quality standards.
  • Learning and Development: Stay updated with the latest technology trends and tools. Participate in training sessions and workshops to enhance technical skills.

Requirements:

  • Currently pursuing a diploma or degree in Computer Science, Information Technology, or a related field.
  • Basic understanding of IT systems, networks, and software.
  • Proficiency in Microsoft Office Suite and familiarity with video conferencing tools, Microsoft 365, and Zoom.
  • Strong problem-solving and analytical skills.
  • Excellent written and verbal communication skills.
  • Ability to work independently and as part of a team.
  • High level of motivation and a willingness to learn.

Preferred Qualifications:

  • Previous internship or experience in IT support or technical solutions.
  • Familiarity with cloud computing platforms (e.g., AWS, Azure).
  • Basic knowledge of cybersecurity best practices.
  • Experience with troubleshooting hardware and software issues.

What We Offer:

  • Hands-on experience in a technical solutions role.
  • Mentorship and guidance from experienced IT professionals.
  • Opportunity to build your technical skills and knowledge in a real-world setting.
  • A collaborative and supportive work environment.
  • Potential for future employment opportunities.

How to Apply: Please submit your resume and cover letter to [email protected]. In your cover letter, explain why you are interested in this internship and how your skills and experiences make you a great fit for our team.

Job Types: Full-time, Internship, Fresh graduate
Contract length: 6 months

Pay: RM500.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Day shift
  • Early shift
  • Fixed shift
  • Monday to Friday
  • On call