Loan Processing Officers
Job Responsibilities:
1. Application Review & Verification – Verify all documents, and ensure completeness with all requirements before submission.
2. Communication – Liaise with teams to collect any required documents.
3. Credit & Risk Assessment – Ensure completeness of creditworthiness and compliance.
4. Data Entry & Documentation – Accurately input loan details into the system and maintain proper records.
5. Compliance & Policy Adherence – Ensure all submissions meet internal policies and fraud prevention measures.
6. Stakeholders Coordination and Support – Work closely with all parties to facilitate smooth processing.
7. Approval Processing and Monitoring – Follow up on pending cases until approval completes. Escalate issues where necessary.
8. Customer Support & Issue Resolution – Address borrower inquiries and resolve discrepancies efficiently.
9. Process Improvement – Suggest enhancements to streamline processes and improve turnaround time.
Required Skills:
1. Candidate must possess at least a Diploma in any field.
2. Previous working experience in any financial institution, Koperasi or related work is preferred.
3. Microsoft Excel experience is essential.
4. Required language(s): Good command of written and spoken in Bahasa Malaysia and English
5. Individual with good communication skills, detail oriented, hardworking and can work under minimum supervision.
Job Type: Full-time
Pay: RM2,300.00 - RM3,000.00 per month
Benefits:
- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
- Monday to Friday
Supplemental Pay:
- Overtime pay
- Performance bonus
Work Location: In person
Expected Start Date: 03/01/2025