Industry: E-commerce (Beauty and Wellness)
Location: Johor Bahru / Puchong Selangor
Your Responsibilities:
1. E-Commerce Strategy & Platform Management
- Oversee daily operations of key e-commerce platforms, including Shopify, Lazada, Shopee, TikTok and other regional online marketplaces.
- Develop and implement effective e-commerce strategies to drive sales growth and enhance brand visibility.
- Plan and execute digital ad campaigns, ensuring optimized spending and high return on ad spend (ROAS).
- Manage and facilitate live-stream shopping events to boost engagement and conversions.
- Continuously track and analyze key performance metrics (sales, ROAS, CTR, conversion rates, etc.) to refine strategies and improve user experience.
2. Product Listings & Merchandising
- Ensure all product listings are high-quality, SEO-optimized, and include compelling descriptions, high-resolution images, and accurate specifications.
- Plan and execute promotional campaigns, product bundling, and category merchandising to maximize visibility and sales.
- Conduct A/B testing and data-driven analysis to enhance product performance and conversion rates.
3. Influencer Collaboration & Management
- Assist in setting performance goals and target plans for influencers conducting live-selling sessions.
- Monitor and evaluate influencer campaigns, tracking key metrics such as engagement, conversions, and sales impact.
4. Customer Experience & Inventory Coordination
- Work closely with the customer service team to handle inquiries, complaints, and returns, ensuring customer satisfaction and loyalty.
- Collaborate with logistics and inventory teams to manage stock levels, optimize fulfillment processes, and ensure timely order delivery.
What We’re Looking For:
- Bachelor’s Degree in Marketing, Business, E-Commerce, or a related field.
- 2+ years of proven experience in e-commerce, particularly in a retail or consumer goods environment.
- Proficiency in e-commerce tools, CRM systems, Google Analytics, and digital marketing platforms (SEO, SEM, Google Ads, Meta/Facebook, Instagram, TikTok etc.).
- Expertise in managing and optimizing online sales campaigns across various digital channels.
- Strong ability to collaborate with cross-functional teams effectively.
- Proven ability to analyze data and extract actionable insights to shape strategies.
- Goal-oriented, able to perform in high-pressure environments while meeting tight deadlines.
- Fluent in English and able to converse in Mandarin.
- Experience in managing regional or international markets, particularly in SEAs (Singapore, Malaysia, Indonesia)
What We Offer:
- 5 Working Days: Enjoy your weekends!
- Attractive Remuneration: Competitive salary and performance-based incentives, staff welfare benefits!
- Career Progression: Opportunities for personal and professional growth in fast-growing company!
- Vibrant Work Environment: Join a young and innovative team.
- Comprehensive Training: We invest in your development.
Ready to Shine? Apply Now!
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Join AI&MI Group!
Leading the way in E-commerce Beauty & Wellness
Established in Singapore in 2020, AI&MI Group is a beauty and wellness company offering nutritional food supplements and skincare products.
With brands such as IEM skincare, ZIEHA nutritious food, OEBAI beauty and fashion, and LABIG beauty cosmetics, the AI&MI Group strives for absolute quality and positions itself at the premium tier. It aims to be the world's most prestigious beauty and wellness (anti-aging) group.
At present, AI&MI Group operates subsidiaries in China, Malaysia, Singapore, Hong Kong, Canada, and the United States, with "IEM" being one of the world's leading luxury skincare brands.
Job Type: Full-time
Pay: RM3,000.00 - RM4,200.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Supplemental Pay:
- Commission pay
- Performance bonus