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Technical Xpert (Technician)

RM 2,000 - RM 4,000 / month

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Job Description:
We are seeking a Technical Expert to join our team in Johor Bahru, responsible for the installation, servicing, and technical support of our product, Intrix One Tap water purification system. The ideal candidate will serve as the primary point of contact for technical inquiries, issues, and escalations from internal teams and clients.

Responsibilities:

  • Conduct installation and maintenance services of Intrix One Tap at customer premises.
  • Provide expert-level technical support and troubleshooting assistance to resolve complex issues and challenges.
  • Serve as the primary point of contact for technical inquiries and escalations.
  • Collaborate with internal teams to ensure effective communication and resolution of technical issues.
  • Attend sales order installations and maintenance work as required.
  • Travel to customer sites as needed.

Requirements:

  • Minimum SPM qualification or above with 2 or 3 years of technical experience in fields such as electrical, ground work, and plumbing.
  • Proven track record of providing expert-level technical support and guidance.
  • Strong ability to troubleshoot and resolve complex technical issues.
  • Willingness to travel, including compulsory training at Kota Damansara, Selangor, for 2 weeks upon employment.

Benefits:

  • Competitive salary package
  • Opportunities for career growth and advancement
  • Training and development program

Job Type: Full-time

Pay: RM2,000.00 - RM4,000.00 per month

Benefits:

  • Flexible schedule
  • Meal allowance
  • Opportunities for promotion
  • Professional development

Schedule:

  • Holidays
  • Monday to Friday
  • On call

Supplemental Pay:

  • Commission pay
  • Overtime pay

Application Question(s):

  • Are you able to join immediately? (Yes or No)

Education:

  • STM/STPM (Required)

Experience:

  • Service technician: 1 year (Required)

License/Certification:

  • B2 & D (Preferable D license) (Required)

Work Location: In person

Expected Start Date: 02/24/2025