Customer Service & Operations Executive

RM 2,300 - RM 3,500 / month

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Job Responsibilities include but are not limited to the following:

To be responsible for smooth operations for our Mobility business unit
To develop and maintain good employee relations through intelligent interpretation and conscientious application of customer's policies
To maintain complete and readily accessible files and records necessary for effective operations and future reference
To interpret policies and procedures for the colleagues. Work diligently to achieve goals, plan and budget established for his/her department in co-operation with the Management
To recommend improvements in operations in services, increasing revenue or reducing cost
To handle and behave in a way that is exemplary to the colleagues in keeping with the standards and reflects well on the Company
To conduct shift briefing to ensure that all colleagues are kept up to date of the latest information
To ensure that the Management is kept fully informed of any situation, problems or difficulties where their assistance might be needed
To ensure punctuality and proper manner of duties
To ensure that additional responsibilities that may be implemented from time to time are properly executed

Job Requirements:

Job Types: Full-time, Permanent

Pay: RM2,300.00 - RM3,500.00 per month

Benefits:

Schedule:

Supplemental Pay:

Ability to commute/relocate:

Petaling Jaya: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

Education:

Location:

Expected Start Date: 02/20/2025