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Customer Service Associate
RM 1,800 - RM 2,500 / month
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To drive customer satisfaction, customer focused, and customer retention
Owning customer relationship management in the team; SOP/IOP development; new project/job scope development as per required by customer or company.
Key success criteria for this role comprise of great customer relationship management
Function role include
· Overall costing job profitability
· General Admin/Procurement/Vendor/ Petty Cash
· Outbound Air freight Planning - End to End for all shipment modes especially in Air Freight
· Custom declaration - ZB/PRS request
Job Type: Contract
Contract length: 12 months
Pay: RM1,800.00 - RM2,500.00 per month
Benefits:
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Day shift
- Weekend jobs
Supplemental Pay:
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Port Klang: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Freight booking handling especially Air Freight: 1 year (Required)
Work Location: In person
Expected Start Date: 03/01/2025