Customer Support Executive
RM 2,000 - RM 2,500 / month
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To effectively support our growing customer base and ensure exceptional service delivery, we are searching for a talented and dedicated Executive Customer Support representative to contribute to our success. Refer to below details for the job scope.
Location and type of contract:
- Jaya One Mall, Petaling Jaya
- On-site (Shift working hours)
- Full-time
- Associate-level position
General Description & Responsibilities of the Role:
- Responding and resolving customer inquiries via phone, email, and WhatsApp.
- Making inbound and outbound calls.
- Providing support for our products and services.
- Tracking and escalating customer issues.
- Ensuring smooth operation for delivery.
Job Requirements:
- Maintaining a positive and professional attitude with customers.
- Able to work well under pressure.
- Basic knowledge of Microsoft Office, especially Excel.
- Fresh-grad with experience is a plus.
- Single with availability for flexible shifts.
- Proficiency in English, both written and verbal.
Benefits:
- In addition to a solid base salary, you have the potential to earn even.
- Medical Insurance.
- Personal growth and career opportunities.
- Job Type: Full-time.
Job Type: Full-time
Pay: RM2,000.00 - RM2,500.00 per month
Benefits:
- Health insurance
- Professional development
Schedule:
- Rotational shift
Supplemental Pay:
- Overtime pay
- Yearly bonus
Ability to commute/relocate:
- Petaling Jaya: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- How long will be your current notice in days?
- How much is your current salary?
- How much will be your expected pay if you are shortlisted for this role?
Experience:
- Customer support: 1 year (Required)
Language:
- English (Required)
Work Location: In person
Application Deadline: 02/28/2025