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Beauty Consultant

RM 1,800 - RM 3,000 / month

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Job Summary:

We are seeking a highly motivated and experienced Beauty Consultant to join our team, specializing in promoting and selling our hair and skin facial service packages. The ideal candidate will have a deep knowledge of hair care, skincare treatments, and the beauty industry. As a Beauty Consultant, you will be responsible for understanding client needs, recommending customized service packages, and ensuring an exceptional client experience.

Key Responsibilities:

  • Consultations: Provide personalized consultations to clients by assessing their hair and skin concerns, and recommending appropriate service packages for hair treatments and facials.
  • Service Package Sales: Promote and sell packages for hair services (e.g., haircuts, color treatments, styling) and skin facials (e.g., anti-aging, hydration, acne treatment), focusing on long-term beauty solutions.
  • Customer Education: Educate clients on the benefits of the services offered, including explaining treatment details, expected results, and aftercare.
  • Client Relationships: Build trust and foster long-term relationships with clients through excellent customer service, follow-ups, and personalized recommendations.
  • Achieve Sales Targets: Meet or exceed sales goals for service packages by actively engaging with clients and promoting package deals.
  • Demonstrations: Conduct product and service demonstrations to showcase the effectiveness of hair treatments and facial services.
  • Maintain Service Packages: Stay updated on service offerings and any new packages or promotions available to clients.
  • Upselling & Cross-selling: Recommend additional services (e.g., haircare products or skin treatment add-ons) to complement the purchased packages.
  • Client Scheduling: Assist in scheduling appointments for clients, ensuring optimal service availability and ensuring that their experience is seamless.
  • Client Retention: Follow up with clients post-service, ensuring satisfaction and encouraging repeat bookings or loyalty program participation.

Requirements:

  • Proven experience as a Beauty Consultant, Salon Consultant, or in a similar role, specifically in selling beauty services.
  • Strong knowledge of hair care services, facials, and skincare treatments.
  • Excellent communication skills, with the ability to build relationships and engage with clients.
  • Sales-driven and target-oriented with the ability to meet sales goals for service packages.
  • A passion for beauty and wellness with a customer-focused approach.
  • Ability to multitask and work in a fast-paced, high-energy environment.
  • Flexibility to work weekends or holidays based on client needs.
  • Certification in cosmetology, esthetics, or a related field is preferred but not required.

Preferred Skills:

  • Knowledge of advanced skincare treatments and hair care techniques.
  • Experience with beauty package promotions and upselling services.
  • Previous experience in customer retention and building client loyalty programs.

This job description highlights the role of a consultant who is focused on promoting and selling service packages, while also maintaining an emphasis on excellent customer service. If you'd like any further tweaks or additions, just let me know!

Job Types: Full-time, Permanent

Pay: RM1,800.00 - RM3,000.00 per month

Benefits:

  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Opportunities for promotion
  • Professional development
  • Vision insurance

Schedule:

  • Rotational shift
  • Weekend jobs

Supplemental Pay:

  • Attendance bonus
  • Overtime pay
  • Performance bonus
  • Yearly bonus

Education:

  • STM/STPM (Required)

Experience:

  • Administration: 1 year (Required)

Language:

  • Bahasa Malaysia (Preferred)
  • English (Preferred)