Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Customer Experience Admin

RM 2,200 - RM 2,800 / month
Checking job availability...
Original
Simplified
  • Respond promptly to customer inquiries via various communication channels like phone, WhatsApp, and email.
  • Investigate and resolve customer issues, striving to achieve first-contact resolution whenever possible.
  • Collaborate with relevant departments to resolve complex problems and ensure timely solutions.
  • Maintain accurate and organized installer records, interaction logs, and documentation.
  • Input and update the installer's information in the system.
  • Generate reports and analytics on customer interactions, feedback, and trends to identify areas for improvement.
  • Communicate effectively with installers, team members, and other departments to ensure seamless information flow.
  • Collect and document customer feedback, suggestions, and complaints to help improve products and services.
  • Identify process inefficiencies and propose improvements to enhance the overall customer service experience.
  • Contribute to the development and enhancement of customer service policies and procedures.
  • Adhere to company standards, guidelines, and best practices in customer service.
  • Prioritize tasks and assignments to ensure timely completion of projects and deadlines.
  • Provide support to team members by managing their administrative tasks when necessary.
  • Diploma or equivalent; associate's or bachelor's degree is a plus.
  • Proven experience in customer service, administrative support, or a related field.
  • Excellent communication skills, both written and verbal.
  • Strong problem-solving abilities and a customer-focused mindset.
  • Proficiency in using MS Office (Word, Excel), and other relevant tools.
  • Ability to multitask, prioritize, and work under pressure in a fast-paced environment.
  • Attention to detail and accuracy in data entry and documentation.
  • Empathy, patience, and a positive attitude when dealing with customers.
  • EPF/SOCSO/EIS
  • ANNUAL LEAVE/MEDICAL LEAVE/HOSPITALIZATION LEAVE
  • PATERNITY/MATERNITY LEAVE
  • COMPANY INSURANCE COVERAGE
  • DENTAL OR OPTICAL

    Additional Benefits

    • Training Provided
    • 5 Working Days
    • Medical Claim