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Admin

RM 2,500 - RM 3,500 / month

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Scheduling & Coordination

  • Arrange and schedule appointments for technicians and installers based on availability and workload.
  • Coordinate with customers to confirm delivery and installation dates and times.
  • Update and maintain the appointment schedule in the system to avoid conflicts.
  • Communicate any last-minute changes or delays to both technicians and customers.
  • Ensure all necessary equipment, tools, and materials are prepared before installation.

Delivery Order (DO) & Invoice (INV) Preparation

  • Generate Delivery Orders (DO) & Invoices (INV) for all scheduled deliveries and installations.
  • Verify that DO and INV details match the order and service provided.
  • Ensure proper documentation and filing of DOs and INVs for record-keeping.

Customer Communication & Support

  • Contact customers to schedule and confirm delivery and installation appointments.
  • Provide updates or reminders regarding upcoming appointments.
  • Address customer inquiries related to delivery, installation, or invoicing.
  • Handle rescheduling requests or urgent changes in delivery/installation.

Internal Coordination & Reporting

  • Work closely with the sales team, warehouse, and logistics team to ensure smooth operations.
  • Communicate with technicians and installers regarding job details, locations, and timing.
  • Maintain an updated log of all scheduled appointments, completed installations, and pending tasks.
  • Generate daily/weekly reports on deliveries, installations, and invoicing status.

Documentation & Compliance

  • Ensure all DOs and INVs are properly recorded and filed.
  • Maintain accuracy in scheduling records to avoid missed appointments.
  • Follow company policies and procedures related to delivery and installation coordination.
  • Minimum SPM, Diploma or higher education.
  • Has experience in Inventory/stock will be an advantage.
  • Excellent verbal communication skills in English, Bahasa Malaysia and Mandarin.
  • Proficient in Microsoft Office and Excel.
  • Be thorough and pay attention to detail
  • Able to work well with other and also work on your own
  • Sensitivity and understanding and flexible to change
  • Working location: Pusat Perdangangan One Puchong, Puchong
  • EPF, SOCSO
  • Annual Leave
  • Medical Leave
  • Medical Claim
  • Public Holiday closed (Refer to the company list)
  • Annual Increment (depends on performance)
  • Annual Performance Bonus
  • Career Enhancement
  • 5 Working Days