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Operations Executive – Food Court

RM 2,000 - RM 3,500 / month

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Job Responsibilities

· Oversee daily operations of the food court area, ensuring smooth functioning of all food outlets, cleanliness and adherence to health and safety standards.

· Assist Operations Manager in preparing budget proposals and managing budgets. Track expenditures while ensuring cost-effective solutions without compromising quality.

· Collaborate with Marketing team to promote Food Court.

· Work closely with tenants, vendors and outsourced service providers to align operational activities with company goals/objectives.

· Monitor the activities of contract cleaners to maintain cleanliness and ensure departmental key performance indicators (KPIs) are achieved.

· Address and resolve tenant and customer complaints tactfully and efficiently as advised by the Operations Manager.

  • Manage administrative tasks such as stock reception, and monitoring cleaning tools and chemical usage.

Job Requirements

  • Bachelor’s degree in Hospitality Management, Business Administration, or a related field. Previous experience in operation management, particularly in a shopping mall or related environment will be an advantage.
  • Strong communication and interpersonal skills to handle tenants and customer inquiries and resolve conflicts effectively.
  • Proficient in computer usage for administrative tasks and inventory management.
  • Willingness to work irregular hours, including weekends, holidays, and evenings when necessary.

Job Type: Full-time

Pay: RM2,000.00 - RM3,500.00 per month