Key Responsibilities:Enrollment Support: Serve as the first point of contact for prospective students and parents.Provide information on enrollment requirements, courses, and fee structures.Follow up on inquiries from marketing campaigns to encourage enrollment.Student Records Management: Maintain and update the student database and enrollment records.Ensure data accuracy and secure storage of student information.Coordination and Communication: Collaborate with teams to ensure marketing materials reflect programs accurately.Organize and schedule sessions, webinars, and other student engagement events.Customer Service: Create a welcoming experience for parents, students, and staff.Build relationships to enhance student retention and satisfaction.Marketing Support: Assist in marketing efforts, including sharing promotional content and tracking campaign results.Represent the center at fairs, school visits, and community events.Administrative Tasks: Manage schedules, meetings, and document processing.Prepare reports on enrollment data and lead conversions.Event Planning: Assist in organizing enrollment events like seminars & programs.
Job Summary: The Admin Executive is responsible for ensuring smooth operations at the education center , Pusat Tuisyen Aksara Rahsia Pintar (M) Sdn Bhd by managing administrative tasks, supporting enrollment processes, and coordinating with academic and marketing teams. This role involves assisting with student inquiries, maintaining accurate records, and providing excellent customer service to students and parents.- Working Hours :
- Monday to Friday : 2 PM – 10 PM
- Saturday : 9 AM- 2PM
Qualifications:- Atleast Diploma in Business Administration, Marketing, or related fields.
- Experience in administrative roles, preferably in education or customer service.
- Strong communication and interpersonal skills.
- Proficiency in MS Office and database management.
- Ability to multitask, stay organized, and maintain accuracy under pressure.
Key Skills:- Excellent customer service and communication.
- Strong organizational and data management abilities.
- Basic marketing knowledge and collaborative mindset.
1. Career Advancement:
As part of our HRDC initiative, we are committed to supporting employee growth by providing regular training programs to help you expand your skills and excel in your role.
2. Performance-Based Rewards:
• Salary Increments: Awarded based on individual performance.
• Festive Performance Bonuses: Given during festive seasons, subject to the company’s financial performance.
