Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Live Chat Agent

RM 2,000 - RM 3,200 / month
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  • Responsible for the live chat communication (pre-sales & after-sales) of Malaysia customers.
  • Responsible for the maintenance of private messages and comments on the brand's official social media.
  • Respond to customer needs and consultation in a timely manner, guide purchases and improve customer retention and conversion of consultation.
  • Help customers deal with after-sales problems according to the SOP process and improve customer satisfaction.
  • Accurately fill in the customer service work tickets as required to ensure the completeness and accuracy of the work tickets.
  • Deeply participate in cross-department / cross-team communication and promote the rapid resolution of various pre-sales and after-sales problems.
  • Deeply cooperate with the international team, maintain consistency, and continuously improve customer satisfaction.
  • To provide fast and timely solutions to all customer related problems.
  • To ensure customer satisfaction by providing excellent Customer Services.
  • To be constantly guided by company's service standards.
  • Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
  • Follow communication procedures, guidelines and policies
  • Achieve at least Diploma certificate
  • At least 1 year of relevant work experience is preferred.
  • Previous working experience in customer service, or customer service-related fields (i.e. E-Commerce, Telemarketing, Billing, Customer Liaison etc.) is an added advantage
  • Fresh graduates are encouraged to apply.
  • Able to speak, write and listen in Mandarin, English and Bahasa Malaysia (we have written and oral tests before or during the interview)
  • Ability to create and produce documents very carefully (very important).
  • Knowledge in handling basic computer (Microsoft Excel/Word etc.).
  • Good learning ability, communication skills, execution ability and comprehension ability.
  • Have good cross-departmental communication skills and work promotion skills.
  • Serious, responsible and careful in doing things.
  • Excellent phone etiquette and excellent verbal, written, good attitude, patience and interpersonal skills.
  • Ability to multi-task, organize, and prioritize work.
  • Able to work in night shift
  • KWSP, EPF and SOCSO
  • Annual Leave
  • Sick Leave
  • Performance Bonus
  • Medical & Insurance Coverage (in the near future)
  • Yearly Increment
  • Career Progression opportunities
  • Training provided