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Client Services Manager

RM 3,500 - RM 3,999 / month

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Client Services Managers must be excellent communicators capable of leading a team. They are responsible for externally-facing relationships with clients as well as internally-facing relationships with Client Services Representatives. Client Services Managers have the following job duties and responsibilities: Provide outstanding customer service to clients Manage a staff of Client Services Representatives Enlist support from the marketing team to reach new clients Create and maintain a client communication platform Promote cross-departmental communication