Associate III - Marketing

Support and enable Marketing department, providing business program marketing support including but not limited to: • Driving the strategy and execution of customized and scalable global partner co-marketing programs and campaign • Developing full year co-marketing framework and managing the approval process and plan globally • Program Training • Escalation management • Noncompliance-work with IIP finance for resolution of compliance queries • Localization of content • Provide marketing assistance to customers using effective communication, listening and comprehension skills • Solve problems within agreed quality standards using a good understanding of customer and company relationship • Identifies and escalates complex problems to next level of support and resolve as per agreed SLA • Familiarizes self with the company partner marketing programs • Help to provides solutions/suggestion to customer, following a set of SOP • Provide good customer service experience to customers • Work on company program tools and make necessary entries • Understand and respect language and country nuances when talking with the customers in different countries Client management, customer service – from Europe/us/Japan Requirement • Languages requirements – must be native Japanese & native European languages (Russian, Spanish, Portuguese, France) • Speaking in decent English. • Degree holder in any field, marketing or Accounting / Finance degree holders preferred. • At least 3 years working experiences in Marketing/ Finance and related fields. • Advertisement background will be an advantage. • Good reporting especially Excel or Power BI. • Experience work in multinational company environment. • Positive attitude and able to drive the issue until resolved. • Able to deliver training to customer.