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F&B Supervisor

RM 2,000 - RM 2,499 / month

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Job Responsibilities: Supervise and manage the daily operations of the Food and Beverage department to ensure efficient and high-quality service. Lead and train the F&B team to improve employee performance and customer satisfaction. Monitor the operations of the restaurant, banquet and bar to ensure compliance with hotel standards. Handle customer needs, complaints and feedback to provide an excellent customer service experience. Coordinate food and beverage inventory management to ensure adequate supply and control costs. Work with the chef team to optimize the menu and improve catering quality. Responsible for the implementation of hygiene and safety standards to ensure compliance with food safety regulations. Participate in marketing activities to increase the influence and profitability of the hotel's food and beverage business.