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Customer Service Executive
Salary undisclosed
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Job Description : 1. Warmly welcoming and directing visitors professionally. 2. Answering, screening, and forwarding phone calls, and taking messages as needed. 3. Assisting customers with inquiries and providing information about products, services, or the organization. 4. Handling routine clerical tasks such as filing, scheduling appointments, and managing correspondence. 5. Accurately entering data and maintaining records in computer systems. 6. Promptly addressing and resolving customer complaints and issues. 7. Collaborating with other departments to ensure smooth operations and customer satisfaction. 8. Managing office supplies and placing orders as necessary. 9. Keeping the front desk area clean and presentable. 10. Preparing and submitting reports on front desk activities. 11. Any other tasks will be assigned by the superior from time to time