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L&D Analyst - Content Development (articulate 360)

Salary undisclosed

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L&D Analyst - Content Development (articulate 360)
Job ID
201679
Posted
13-Feb-2025
Service line
Corporate Segment
Role type
Full-time
Areas of Interest

People/Human Resources

Location(s)

Kuala Lumpur - Wilayah Persekutuan Kuala Lumpur - Malaysia

Location:
  • CBRE KL BSO, Bangsar South

Responsibilities

Content Development
  • Apply articulate design principles, bringing digital experiences to life across various devices, products, and platforms.
  • Responsible for managing the complete e-learning development lifecycle from conception to producing online learning modules including storyboards, scripts, reviews, build, QA and QC testing, and deployment/packaging, in partnership with required resources where needed e.g., L&D Manager, SMEs.
  • Convert existing training materials that use conventional training delivery methodology (e.g., classroom-based, and trainer-led) into blended learning, microlearning, etc. to enhance audience engagement and learning outcomes
  • Develop and produce cutting edge learning experiences to meet business needs using current e-learning software. End results include but not limited to digital mediums like e-learning, bite-size learning, video, infographics.
  • Upload and configure e-learning content into learning management system (LMS)
  • Work with LMS team on testing, vetting digital content so it’s aligned with the Universal Standards prior to uploading into the LMS.

LMS Coordination
  • Coordinate expression of interests, program registrations/withdrawal
  • Work with various training vendors on program coordination, logistics, and ensure all participants received adequate information about the program
  • Keep all participants well-informed about the program by sending out communication emails, reminders and important announcement about the program
  • Ensure all the participants complete the program pre-work / post-work before the deadline
  • Record attendance into LMS
  • Enquiries management
  • Attend to queries from employees pertaining to LMS and course related matters.

Requirement
  • More than 1 year of experience in e-learning content development or systems support role in a medium to large size organization preferred.
  • Knowledge of E-Learning authoring tools such as Articulate Storyline, Articulate Rise, or Adobe Captivate.
  • Learning Management System (LMS) administrative experience is an added advantage
  • Excellent customer service and communication skills, with the ability to respond to common inquiries in a timely manner.