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Customer Support cum Dispatch
[To apply, please fill in the Google Form: https://forms.gle/mP8k7H2XSFkYehpn8]
We're looking for a Client Support & Logistics Executive to ensure smooth deliveries, maintain strong client relationships, and support business growth!
Apply via Google Form / CONTACT 012-8601152 if needed.
DO NOT contact 019-504 1975!
Logistics & Dispatch Duties
- Deliver dental cases efficiently using your own vehicle (Island & Mainland).
- Ensure safe and secure packaging of dentures (Gigi palsu) and appliances.
- Maintain accurate records of deliveries and schedules.
- Coordinate with clients to confirm delivery details and ensure satisfaction.
- Keep the dispatch area well-organized and running smoothly.
Client Support Duties
- Build strong relationships with clients during deliveries and collections.
- Address client inquiries and provide service updates professionally.
- Collect feedback to improve service quality and identify upselling opportunities.
- Ensure excellent customer service to maintain client loyalty.
Ideal Candidate:
- Highly organized and detail-oriented.
- Strong communication and interpersonal skills.
- A team player with a proactive attitude.
- Safe and steady driver.
- Prior experience in dispatch, logistics, or customer service is a plus.
- Good English proficiency (additional languages are a bonus).
Why Join Us?
- Be part of a team that creates smiles every day!
- Opportunity to grow into a sales-driven role with potential commissions.
- Work in a supportive and inclusive environment that values diversity.
- Play a key role in ensuring client satisfaction and business growth.
Ready to join our smile-creating crew?
Fill in this form https://forms.gle/GBmXVkicqfSGmCsp8
We'll give a shoutout to the chosen ones for an interview!
Ben K Dental Lab is all about celebrating diversity and inclusivity.
We believe in creating an environment where everyone feels valued and respected, just like in everyday life. We're an equal opportunity employer, and everyone's got a shot at spreading smiles here!
Job Types: Full-time, Part-time, Permanent, Contract
Pay: RM2,000.00 - RM3,500.00 per month
Benefits:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
Schedule:
- Fixed shift
Supplemental Pay:
- Attendance bonus
- Commission pay
- Performance bonus
- Yearly bonus
Application Question(s):
- Do you smoke?
- Why do you believe you are suitable for this job?
- What are your long term career goals?
Language:
- Mandarin (Preferred)
Work Location: In person