Line of Service
Internal Firm ServicesIndustry/Sector
Not ApplicableSpecialism
IFS - Human Capital (HC)Management Level
AssociateJob Description & Summary
At PwC, our people in talent and development focus on finding, deploying, training and enabling talent through talent identification and enhancing employee skills and knowledge, fostering a culture of continuous learning and professional growth. These individuals collaborate with subject matter specialists and project teams to strategize effective ways to locate, assess, educate and train employees, in line with market developments and firm strategy.As a learning and development generalist at PwC, you will focus on designing and delivering innovative training programmes to enhance employee skills and knowledge. You will play a crucial role in fostering a culture of continuous learning and professional growth within the organisation.
Management of various systems (Learning Management Systems, Google Apps, Learner Evaluation Platforms)
Prepare target audience list and schedule necessary training that are to be held
Monitor participants registration and absence
Monitor Attendance and follow up with participants who did not show up for training
Communicate any special instructions via e-mail
Work with Development Consultants to identify Target audience and create group in LMS
Generate report to ensure completions of learning objects, attendance and non-attendance
Gmeet and Webex setup for physical and virtual classroom sessions
Comms and advertisements
Send out communications to target audience - invitations for training, joining instruction, any special instruction from instructors
Create and update Shared Drives - (Admin Files) setting out all the resources and requirements of the learning event
Draft and send out comms for training (familiar with Canva, MailChip , Microsoft PowerPoint)
Stakeholder Management
Source & book venue for training (can be internal or external venue)
Coordinate printing of materials and props if any
Coordinate Set-up of room (ensure materials, AV, stationery and other request by trainers are ready)
Manage budget for the training
Work with multiple Development Consultants (i.e. L&D training managers) or instructor to understand the requirements of different learning solution sets
Coordinate with the Logistic teams, MIS, Facilities & Services (F&S) and other relevant party to ensure execution of all requirements of the learning solution
Work with PM team to source for vendors, training or event venues and catering
Learner Management
respond to queries from learners about the learning objects
Cost allocation (expenses that we have spent for the event)
Manage on MTM feedback completion rate by sending reminder to complete feedback form
Assign participant to the correct learning assignment (event, session, etc)
Team
Work closely with team members to ensure tasks are completed
be the backup for other coordinators who are on leave
work closely with Logistics to provide support for Development Consultant and Learners when necessary
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required: Degrees/Field of Study preferred:Certifications (if blank, certifications not specified)
Required Skills
Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Adult Learning Theories, Career Training, Coaching, Communication, Content Curation, Content Strategy, Contract Management, Curriculum Development, Data Reporting, Design Thinking, Developing Presentations, Developing Training Materials, E-Learning Development, Emotional Regulation, Empathy, Event Set Up, Executive Education, Facilitated Discussions, Facilitate Training Sessions, Financial Management, Group Facilitation, Inclusion {+ 27 more}Desired Languages (If blank, desired languages not specified)
Travel Requirements
Up to 20%Available for Work Visa Sponsorship?
NoGovernment Clearance Required?
Yes