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Supervisor Advise Quality Standard (AQS)

RM 2,000 - RM 2,500 / month

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Job Responsibilities

  • Providing technical support and after-sales services to customers by answering questions and resolving their problems.
  • Ensuring that products and services meet customer standard and requirements.
  • Monitoring and analyzing customer feedback and complaints to identify areas for improvement.
  • Collaborating with cross functional teams. Such as sales, marketing and production.
  • Stay updated on industry trends and best practices in after-sales services management.
  • Implement and maintaining an after-sales service database that tracks customer interactions.

Job Requirements

  • Minimum SPM/ STPM/ Certificate/ Diploma of Mechanical Engineering / Quality Assurance and its related field.
  • Minimum 1 to 2 years of experiences in after-sales service or relevant to work experience.
  • Basic knowledge of QA activities and quality system (ISO 9001:2015).
  • Basic QC 7 tool knowledge.
  • Certified as Internal Auditor of ISO 9001:2015 is an added advantage.
  • Experienced in automotive industry is an added advantage.

Job Type: Full-time

Pay: RM2,000.00 - RM2,500.00 per month

Benefits:

  • Free parking
  • Maternity leave
  • Professional development

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Overtime pay

Application Question(s):

  • Notice Period/Mula Berkerja
  • Expected Salary/Gaji yang Dipohon

Education:

  • Diploma/Advanced Diploma (Preferred)

Experience:

  • Automotive: 2 years (Preferred)
  • knowledge quality system: 2 years (Preferred)

License/Certification:

  • B/B2/D (Preferred)

Work Location: In person