QA Executive (Supplier Quality)

• Ensure that all food and ingredients supplied to KFC outlets comply with Malaysia's regulatory requirements, as well as the franchisor's policies, procedures, and standards.
• Assist in ensuring compliance with and the implementation of the franchisor’s Food & Safety Quality (FSQ) standards for both existing and potential vendors.
• Provide support to vendors through training, as needed, and guide them in the implementation of franchisor’s FSQ standards for suppliers.
• Review and evaluate potential vendors' FSQ programs and their implementation to ensure compliance with franchisor’s standards.
• Review the vendor's Product Specifications, Quality Assurance Program (QAP), Notification of Changes (NOC), and other FSQ documentation requiring approval, ensuring the validity of approved FSQ documentation.
• Monitor raw ingredient vendors through QA checks and franchisor’s pre-audits.
• Plan, coordinate, and conduct routine supplier inspections, including QA checks, franchisor’s pre-audits, and reviews of relevant FSQ documentation.
• Submit inspection reports to the supplier and ensure timely response on corrective actions for any highlighted issues.
• Review and assess the effectiveness of the supplier's corrective actions; collaborate with the supplier to develop preventive measures for issues.
• Address FSQ-related complaints concerning products supplied to restaurants.
• Attend to restaurant/internal complaints pertaining to supplier’s FSQ raw ingredients supplied to restaurant.
• Lodge restaurant complaints with the affected supplier in a timely manner, request and review their corrective actions, and update the complaints tracker accordingly.
• Coordinate and carry out microbiology sampling according to the routine Microbiology Sampling and Testing Plan, as well as any ad-hoc sampling and testing when necessary.
• Liaise with approved lab vendors and restaurant personnel to expedite routine product microbe sampling and testing as outlined in the sampling plan.
• Liaise with lab vendors and restaurant personnel to expedite ad-hoc, duplicate, and retention sample testing as needed.
• Ensure that non-conformances are investigated and resolved.
• Compile routine monitoring results and report to the person in charge (PIC) monthly.
• Verify purchase orders, lab vendor invoices, and test results before submitting them to the Finance Department for payment processing.
• Conduct routine product cuttings on core/key products to align with the franchisor's standards and highlighting any quality issues uncovered during product cutting sessions to the affected supplier, when necessary, and ensure a timely response on corrective actions.
• Review and assess the effectiveness of the supplier’s corrective actions and collaborate with the supplier to develop preventive measures for the highlighted issues.
• Ensure internal Halal applications are completed for all new products and promotions and submitted to the KFC Halal and Shariah department prior to launch.
• Gather information from relevant departments regarding new products (including existing products supplied by new suppliers) and promotions.
• Process the internal Halal application for new products and promotions and submit to the KFC Halal and Shariah department before launch dates.

Job requirements:

• Degree in Food Science/Food Technology/Food Engineering/Food Microbiology/Food Service or any relevant food related discipline.
• Preferably with 1-2 years of working experience in food and beverage industry related to QA field.
• Having Internal Auditor/Lead Auditor Certification will be an added advantage.
• Solid understanding in Food Safety & Quality system.
• Able to work independently, a team player and proactive.
• Good command in English and Bahasa Malaysia (written and verbal).
• Able to work during odd hours or during the weekend as and when required.
• Must be able to work in challenging low hygiene conditions, such as poultry slaughtering areas with exposure to blood, feces, and associated odors and stains.
• Exposure to mild chlorine-based environments, such as spin chillers, hand dips, and footbaths, is expected.
• Willing to travel independently within major district in Sabah and Sarawak.

Job Type: Full-time

Pay: RM2,400.00 - RM3,000.00 per month

Benefits:

• Maternity leave
• Opportunities for promotion
• Professional development

Schedule:

• Monday to Friday

Work Location: In person

Application Deadline: 03/16/2025