Epicareer Might not Working Properly
Learn More

Operations Executive

RM 2,500 - RM 3,500 / month

Checking job availability...

Original
Simplified

- Monitor after sales services and manage daily operational activities to ensure smooth functioning.

- Develop and implement standard operating procedures (SOPs) to optimize efficiency.

- Identify and resolve operational issues promptly.

- Analyse existing processes to identify opportunities for improvement.

- Assisting After Sales Service team on implementation of job roles, responsibilities including process & schemes effectiveness, monitoring and execution.

- Collaborate with teams to design and implement more effective workflows.

- Track and report performance metrics to ensure targets are met.

- Liaise with internal departments to ensure effective communication and alignment of goals.

- Provide operational support to team members and resolve conflicts or issues.

- Supervise and mentor junior staff, if applicable.

- Prepare and submit reports on operational performance, incidents, and improvements.

- Track repair orders, parts inventory, and service costs to ensure adherence to budget.

- Review warranty claims to verify eligibility and maintain documentation of all warranty claim for traceability and records purposes.

- Support in parts inventory planning and purchase related matters.

- To provide support administrative support including sales order processing or invoicing related tasks.

- Perform ad-hoc projects and tasks when required.

Job Requirements:

- Diploma or Bachelor’s degree in Business Administration, Operations Management, or a related field.

- Minimum 2-3 years in an operational role or similar capacity.

- Able to pass drug test/background check.

- Able to work night, weekends, and holidays.

- Strong organizational and multitasking abilities.

- Good verbal and written communication skills.

- Able to work in a fast-paced environment.

- Familiarity with inventory software, and able to upload data into the company system.

- Proficient in Microsoft Office Suite and operational tools/software.

- Able to work independently and as part of a team.

- Minimum 2-3 years in an operational role or similar capacity.

- Able to work in Glenmarie, Shah Alam.

Job Type: Full-time

Pay: RM2,500.00 - RM3,500.00 per month

Benefits:

  • Health insurance
  • Professional development

Schedule:

  • Monday to Friday
  • On call
  • Weekend jobs

Work Location: In person