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About the Role:
Are you passionate about customer engagement and marketing events? We are looking for two motivated CRM Specialists to lead event planning and execute CRM strategies that enhance customer relationships, engagement, and loyalty.
What You’ll Do:
- Plan, organize, and execute impactful marketing events to promote the new clinic and attract customers.
- Develop and implement CRM strategies to build strong customer relationships and increase brand loyalty.
- Design and execute customer engagement programs to improve satisfaction and retention.
- Develop segmentation strategies to optimize targeted marketing campaigns.
- Monitor and analyze CRM performance metrics to identify opportunities for improvement.
- Create and maintain customer journey maps to enhance the overall customer experience.
- Ensure customer database accuracy and compliance with data privacy regulations.
What We’re Looking For:
- Diploma or higher in Marketing, Business Administration, or a related field.
- Proven experience in CRM, customer engagement, or marketing roles.
- Strong analytical skills and experience working with CRM tools and customer data.
- Excellent organizational and project management abilities.
- Knowledge of data privacy regulations and CRM best practices.
- Exceptional communication and interpersonal skills.
If you’re excited about enhancing customer relationships and driving brand success, apply today and be part of our growing team!
Job Type: Full-time
Pay: Up to RM6,000.00 per month
Benefits:
- Health insurance
Schedule:
- Monday to Friday
Supplemental Pay:
- Performance bonus
Education:
- Bachelor's (Preferred)
Language:
- Mandarin (Required)
Location:
- Skudai (Required)
Willingness to travel:
- 100% (Required)
Work Location: In person