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Retail Assistant (LOT10 Shopping Centre, Kuala Lumpur)

RM 2,000 - RM 2,500 / month

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The Retail Assistant is responsible for processing buy and sell transactions, providing excellent customer service and ensuring that the store is clean and its stock well-maintained.

They will ideally possess knowledge and experience in the field of electronics ranging from consumer devices to gaming peripherals and be able to properly evaluate the condition of second-hand electronics that are presented to them.

Responsibilities:

  • Greet and provide customers with our services and assistance.
  • Address customer service issues such as concerns, queries, or complaints with confidence.
  • Process sales and purchase transactions on the POS (Point of Sale).
  • Examine, evaluate and test all stock bought in as per purchase SOPs.
  • Ensure store and its inventory are always neat, clean and organised.
  • Ensure that all products are properly displayed and priced.
  • Take stock and reorganise merchandise as needed.
  • Provide product knowledge to customers.
  • Adhere to and follow all store policies, systems and procedures.