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IT Engineer (End User Support)
RM 6,000 - RM 7,999 / month
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• Providing support on end user equipment (I.e : desktop, laptop, mobile devices, conference devices, printers and etc) • Administering multiple collaboration tools and providing end-user support. • Level 1 support on server and network infrastructure • Level 1 support experience for network equipment and telecommunication equipment • Vendor communication with internet and telecommunication service providers for service escalation • Vendor communication in IT requirements and IT procurement documents preparation and processing