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Customer Service | Basic up to 4K| Nearby Public Transport | Airlines Project

  • Full Time, onsite
  • BRAINHUNTERS WORKFORCE SOLUTIONS SDN. BHD.
  • Ara Damansara, Malaysia
RM 2,500 - RM 4,000 / month

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Responsibilities:

  • Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products.
  • To exceed customers expectation in terms of customer service & accurate information.
  • Work in a team to achieve the required KPI elements and SLA.

Requirements:

  • Candidate must possess at least a SPM.
  • Required language(s): English (able to converse in Mandarin will be an added advantage).
  • Minimum 1 year of working experience in the service industry will be an added advantage for this position.
  • Fresh graduates who are interested to start their career in a call center are also encouraged to apply – Full Training Provided
  • Applicant must be willing to work on rotational shifts and off day
  • Each shift consists of 9 working hours and inclusive of 1 hour lunch for rest.
  • Applicant must be willing to work in Ara Damansara, Selangor

Job Type: Contract
Contract length: 24 months

Pay: RM2,500.00 - RM4,000.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Rotational shift

Supplemental Pay:

  • Overtime pay
  • Retention bonus

Language:

  • Mandarin (Required)
  • English (Required)

Work Location: In person

Expected Start Date: 03/12/2025