Epicareer Might not Working Properly
Learn More

Customer Care & Experience In-Charge

RM 4,450 - RM 4,450 / month

Checking job availability...

Original
Simplified

RESPONSIBILITIES :

  • Lead customer experience strategy, process transformation, performance improvement management, talent development and mind-set & culture.
  • To manage and attend to qualitative patient feedback and facilitate corrective actions, resolutions and suggestions for continuous improvement.
  • To deliver the service quality training in all service areas.
  • To manage customer engagement.

REQUIREMENTS:

  • Minimum Bachelor Degree / Diploma in any field
  • Preferably have 2-3 years experience in Customer Service / Hospitality Environment.

Job Types: Full-time, Permanent

Pay: From RM4,450.00 per month