Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

IT Service Desk / Support (Application Support L1 L2) - Regional Shared Services @ KL

  • Full Time, onsite
  • Agensi Pekerjaan Times Management Consultancy Sdn Bhd
  • Petaling Jaya, Malaysia
RM 4,000 - RM 8,500 / month
Checking job availability...
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Job Scope:

  • Provide level 1 or level 2 support to enterprise application.
  • Partner with the rest of IT SSC team for knowledge transfer & to provide support to local BU.
  • Application performance monitoring using Dynatrace tool
  • Log & monitor status until closure of Request or Incident in the ServiceNow ticket system
  • Incident triage and logging application issue via SNOW and route it to the proper technical resolving team
  • Initial assessment of service requests and incidents including update of details of the requests in the ServiceNow ticket system
  • Provide support services meeting agreed SLA.
  • Provide Dashboard/Report showing supporting tickets statistics & analysis.
  • Planning, execution & monitoring for assigned tasks.
  • Initiate improvement tasks whenever necessary.
  • Provide Local BU communication plan, contents and manage local BU responds.
  • Support Portfolio Delivery Lead in BAU maintenance.
  • Manage risk, resolve issues, escalate whenever appropriate.

Job requirements:

  • Degree or Diploma in IT or equivalent.
  • At least 2 years of experience onwards in IT Application Support. (Can be L1 or L2)
  • Exposure in helpdesk type of support & multi-national regional support.
  • DYNATRACE, LINUX / Window or any scripting language.
  • Articulate, with good oral and written communication skills.
  • Adaptable, able to interact and build relationships with people from a diverse range of backgrounds.
  • Fast learner with a willing attitude. Intellectually rigorous, with strong analytical skills and a passion in a team leader role.
  • ITIL is preferable
  • Multiple headcounts for both L1 and L2

**Only shortlisted candidates will be contacted. All the best with your job search.

Job Type: Full-time

Pay: RM4,000.00 - RM8,500.00 per month

Schedule:

  • Monday to Friday

Experience:

  • IT SOFTWARE /APPLICATION SUPPORT: 2 years (Preferred)
  • L1/L2 Application Support: 2 years (Preferred)

Work Location: In person