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Ticketing Consultant

RM 2,000 - RM 4,500 / month

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**MALAYSIAN CITIZEN ONLY**

PLEASE APPLY USING THE BELOW LINK:
https://zrec.in/K7lTa?source=CareerSite

Job responsibilities:

  • Handle daily reservations and ticketing inquiries using Global Distribution Systems (GDS) like Amadeus, Sabre, or Galileo.
  • Ensure timely issuance of tickets and flight reservations to meet client demands.
  • Assist with visa requirements, car rentals, accommodations, and other related travel services.
  • Ensure accuracy in travel bookings, including departure and arrival dates, passenger information, and special requests.
  • Maintain good relationships with clients, providing timely and accurate assistance.
  • Address and resolve ticketing issues, including flight cancellations, delays, and schedule changes.
  • Work on a shift rotation basis, including after working hours, to handle emergency ticketing matters.
  • Promote special fare offers and travel packages to clients and identify upselling opportunities.

Job Requirements:

  • Minimum Diploma/Degree in the tourism industry or equivalent.
  • Proven experience as a Ticketing Consultant at a travel agency (at least 3 years).
  • Excellent knowledge of Sabre GDS, with knowledge of Amadeus and Galileo as an advantage.
  • Ability to book flights, issue, reissue, and refund tickets.
  • Strong knowledge of airline ticketing procedures, fare rules, and reservation systems.
  • Excellent communication skills, fluent in written and spoken English and Bahasa Malaysia.
  • Able to work independently and possess strong interpersonal skills.
  • Passionate about the travel, tourism, and hospitality industry.

Benefits:

  • Competitive salary
  • Casual Attire
  • Performance-based increment
  • Discretionary bonus
  • Group Insurance coverage
  • Medical allowance
  • Team Socials

PLEASE APPLY USING THE BELOW LINK:
https://zrec.in/K7lTa?source=CareerSite

Job Type: Full-time

Pay: RM2,000.00 - RM4,500.00 per month

Benefits:

  • Maternity leave
  • Opportunities for promotion
  • Professional development

Schedule:

  • Day shift

Supplemental Pay:

  • Performance bonus

Application Question(s):

  • Are you able to issue, re-issue and refund tickets?
  • How many years of experience do you have working at a travel agency?
  • Do you have experience in Sabre/Amadeus GDS booking system?

Experience:

  • Ticketing (travel agency): 3 years (Preferred)

Expected Start Date: 03/01/2025